Last December, I ordered a pair of the sweatshirt pajama loungers and I love LOVE them. They were out of the style I wanted and weren’t sure if they would come off of back order, but the team promptly and professionally let me know and offered another style! I pretty much live in these pajamas during the winter!
Writing this review from my husband’s account, but WOW. Best customer service in a long time! They accidentally printed my monogram on the wrong size (too big by 1 size) After sending a couple of pictures, they offered to send me the correct size and let me keep the larger size as well. After seeing the fit (unisex) I asked to have them actually print a size smaller than originally ordered. Customer service was happy to help and I love my “Airplane Mode” sweatshirt with my initials. Thank you United Monograms! Definitely will be ordering again :) God Bless!
Discovered UM through an Instagram ad and it’s a life changer! My sweatshirt is the cutest thing ever. I even sent a picture to my friend and she immediately bought one too! Both of our products were easy to order, delivered quickly, and fit perfectly. I have to stop myself from looking at the website every day!