Hand Crafted Items Personalized for you! 7-12 Business Days
Frequently Asked Questions:
If I order now, when will my order ship?
8-15 business days
Welcome to your new fave online boutique!💕 All of our items are custom made to order, even if you request no monogram! Processing time is 8-15 business days, not including weekends or holidays. Once you place an order, we immediately start processing! If you order today, your order should ship to you within 2 to 3 weeks. If everything is going well, you won't receive an update from us within this timeframe. Processing time is the time it takes from when you place the order to when your order is shipped out of our facility. It does not include shipping time. We aim to send out your products as fast as possible, but during busy periods we may not be able to meet these timescales.
Can I Cancel My Order?
You will not be able to cancel an order once it's placed. Orders will begin processing very quickly after submission. If your order is between processing but has not been produced yet, you very rarely will be able to cancel but the order will always be subject to a $10 restocking fee. If there are embroidered items on the order, the fee is $10 per embroidered item. Once your items have been created, we cannot cancel the order. All made items will ship.
Jewelry items and Quick Ship Orders and certain designs cannot be cancelled.
Can I Pay for Rush Shipping
We currently do not offer expedited shipping or processing, but check out our 'Quick Ship' collection for items shipping out in 2-6 business days.
What is your Return Policy?
Because all of our items are made to order and custom, there are no returns or exchanges on our items. This includes products that are not monogrammed.
We cannot accept an exchange and/or return if you ordered the wrong size, have a timeline that conflicts with our processing time, or you don't like the color thread you chose.